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“Customer is God” is the term “highest appearance rate” in all service systems. It can be used in Shandong Yuantai Bioengineering Co., Ltd. (Yuantai Bio), which presents real actions. A few days ago, a customer's compound product in the actual application, found that the product has a bag up situation. Urgent customers are anxious, thinking what customers think is the service tenet of Yuantai people. After understanding this situation, the sales staff actively contacted the customer and expressed their willingness to use the company's technical advantages to help customers analyze the main microbial species that caused the product to rise, and on this basis, help the customer to determine which preservative It has a good effect on the microorganisms, especially the proportion and role of the company's product nisin in the customer's products, providing a reliable scientific basis for customers to purchase the product.
The company's R&D personnel accepted this task under their busy working conditions. The manager of the department, Xu Manager, worked out a detailed work plan. The specific work was implemented, carefully arranged, interlocked, and finally handed over to the customer. A satisfactory answer sheet.